Dec
23
to Jan 2
Nov
10
to Nov 12
Remembrance Day, Tuesday November 11
Holiday hours are in effect.
On holidays, lab hours are noon to 4 pm, with limited pick-ups (please call the lab if you are not sure whether your clinic qualifies). Unfortunately there is no pick-up available for Chilliwack area and East on these days. Samples may also be dropped off at the lab between noon and 4 pm. Please call for a pick-up the day prior, or before noon on the holiday by leaving a voicemail. Cut-off time for pick-up is noon on holidays. Normal hours/ services resume the following day, but send-out tests may be delayed.
Oct
12
to Oct 14
Thanksgiving, Monday October 13
Holiday hours are in effect.
On holidays, lab hours are noon to 4 pm, with limited pick-ups (please call the lab if you are not sure whether your clinic qualifies). Unfortunately there is no pick-up available for Chilliwack area and East on these days. Samples may also be dropped off at the lab between noon and 4 pm. Please call for a pick-up the day prior, or before noon on the holiday by leaving a voicemail. Cut-off time for pick-up is noon on holidays. Normal hours/ services resume the following day, but send-out tests may be delayed.
Sep
29
to Oct 1
National Day for Truth and Reconciliation, Tuesday September 30
Holiday hours are in effect.
On holidays, lab hours are noon to 4 pm, with limited pick-ups (please call the lab if you are not sure whether your clinic qualifies). Unfortunately there is no pick-up available for Chilliwack area and East on these days. Samples may also be dropped off at the lab between noon and 4 pm. Please call for a pick-up the day prior, or before noon on the holiday by leaving a voicemail. Cut-off time for pick-up is noon on holidays. Normal hours/ services resume the following day, but send-out tests may be delayed.
Aug
31
to Sep 2
Labour Day, Monday September 1
Holiday hours are in effect.
On holidays, lab hours are noon to 4 pm, with limited pick-ups (please call the lab if you are not sure whether your clinic qualifies). Unfortunately there is no pick-up available for Chilliwack area and East on these days. Samples may also be dropped off at the lab between noon and 4 pm. Please call for a pick-up the day prior, or before noon on the holiday by leaving a voicemail. Cut-off time for pick-up is noon on holidays. Normal hours/ services resume the following day, but send-out tests may be delayed.
Aug
3
to Aug 5
British Columbia Day, Monday August 4
Holiday hours are in effect.
On holidays, lab hours are noon to 4 pm, with limited pick-ups (please call the lab if you are not sure whether your clinic qualifies). Unfortunately there is no pick-up available for Chilliwack area and East on these days. Samples may also be dropped off at the lab between noon and 4 pm. Please call for a pick-up the day prior, or before noon on the holiday by leaving a voicemail. Cut-off time for pick-up is noon on holidays. Normal hours/ services resume the following day, but send-out tests may be delayed.
Jun
30
to Jul 2
Canada Day, Tuesday July 1
Holiday hours are in effect.
On holidays, lab hours are noon to 4 pm, with limited pick-ups (please call the lab if you are not sure whether your clinic qualifies). Unfortunately there is no pick-up available for Chilliwack area and East on these days. Samples may also be dropped off at the lab between noon and 4 pm. Please call for a pick-up the day prior, or before noon on the holiday by leaving a voicemail. Cut-off time for pick-up is noon on holidays. Normal hours/ services resume the following day, but send-out tests may be delayed.
May
18
to May 20
Victoria Day, Monday May 19
Holiday hours are in effect.
On holidays, lab hours are noon to 4 pm, with limited pick-ups (please call the lab if you are not sure whether your clinic qualifies). Unfortunately there is no pick-up available for Chilliwack area and East on these days. Samples may also be dropped off at the lab between noon and 4 pm. Please call for a pick-up the day prior, or before noon on the holiday by leaving a voicemail. Cut-off time for pick-up is noon on holidays. Normal hours/ services resume the following day, but send-out tests may be delayed.
Apr
17
to Apr 19
Good Friday, Friday April 18
Holiday hours are in effect.
On holidays, lab hours are noon to 4 pm, with limited pick-ups (please call the lab if you are not sure whether your clinic qualifies). Unfortunately there is no pick-up available for Chilliwack area and East on these days. Samples may also be dropped off at the lab between noon and 4 pm. Please call for a pick-up the day prior, or before noon on the holiday by leaving a voicemail. Cut-off time for pick-up is noon on holidays. Normal hours/ services resume the following day, but send-out tests may be delayed.
Feb
16
to Feb 18
Family Day, Monday February 17
Holiday hours are in effect.
On holidays, lab hours are noon to 4 pm, with limited pick-ups (please call the lab if you are not sure whether your clinic qualifies). Unfortunately there is no pick-up available for Chilliwack area and East on these days. Samples may also be dropped off at the lab between noon and 4 pm. Please call for a pick-up the day prior, or before noon on the holiday by leaving a voicemail. Cut-off time for pick-up is noon on holidays. Normal hours/ services resume the following day, but send-out tests may be delayed.
Dec
1
to Jan 4
Holiday Hours
Wishing you a safe and happy holiday season, from all of us at True North Veterinary Diagnostics!
Please be advised of the following changes for the week of December 24th-January 1st.
December 24 (Tuesday): Greater Vancouver/Valley will be eligible for 2 pickups. No pm sample pickups. Morning cutoff time is 10 am and afternoon is 12 pm. We accept sample drop off at the lab until 4pm.
Interior via ACE/Purolator: No service on this day for pickup. The packages from the 23rd will be delivered to True North.
Vancouver Island via TFORCE: Single cutoff time of 11am for all, with same day delivery (actual pickup times will vary).
December 25 (Wednesday): We are closed-Happy Holidays!!!
December 26 (Thursday): This day will be run as a STAT with a cutoff time of noon (no pickups for Chilliwack and Agassiz on this day). We accept sample drop off until 4pm.
Interior via Purolator and Vancouver Island via TFORCE: These companies are recognizing this day as a statutory holiday - no service is available.
December 27 (Friday): Greater Vancouver & Fraser Valley – normal cutoff times and pickups.
Interior via Purolator and Vancouver Island via TFORCE: These companies will be available for normal pickup and delivery schedules.
December 28, 29 and 30th (Saturday to Monday): Greater Vancouver & Fraser Valley – normal cutoff times and pickups.
Interior via Purolator and Vancouver Island via TFORCE: These companies are back to regular schedule.
December 31 (Tuesday): Greater Vancouver/Valley will be eligible for 2 pickups. No pm sample pickups. Morning cutoff time is 10 am and afternoon is 1 pm. We accept sample drop off at the lab until 4pm.
Interior via ACE/Purolator: No service on this day for pickup. The packages from the 30th will be delivered to True North.
Vancouver Island via TFORCE: Single cutoff time of 11am for all, with same day delivery (actual pickup times will vary).
January 1st, 2025: Happy New Year!!! We are running this day as a normal STAT with local clinic cut-off times of 12 noon (no service for Chilliwack and Agassiz). We accept sample drop off at the lab until 4pm.
*Note: There will be no send outs on the 24, 26 or 31st.
Please contact us with any questions: 604-539-5550 or email labinfo@truenorthvet.ca.
Nov
10
to Nov 12
Monday, November 11- Remembrance Day
Holiday hours are in effect.
On holidays, lab hours are noon to 4 pm, with limited pick-ups (please call the lab if you are not sure whether your clinic qualifies). Unfortunately there is no pick-up available for Chilliwack area and East on these days. Samples may also be dropped off at the lab between noon and 4 pm. Please call for a pick-up the day prior, or before noon on the holiday by leaving a voicemail. Cut-off time for pick-up is noon on holidays. Normal hours/ services resume the following day, but send-out tests may be delayed.
Oct
13
to Oct 15
Monday, October 14- Thanksgiving Day
Holiday hours are in effect.
On holidays, lab hours are noon to 4 pm, with limited pick-ups (please call the lab if you are not sure whether your clinic qualifies). Unfortunately there is no pick-up available for Chilliwack area and East on these days. Samples may also be dropped off at the lab between noon and 4 pm. Please call for a pick-up the day prior, or before noon on the holiday by leaving a voicemail. Cut-off time for pick-up is noon on holidays. Normal hours/ services resume the following day, but send-out tests may be delayed.
Sep
29
to Oct 1
Monday, September 30- National Day for Truth and Reconciliation
Holiday hours are in effect.
On holidays, lab hours are noon to 4 pm, with limited pick-ups (please call the lab if you are not sure whether your clinic qualifies). Unfortunately there is no pick-up available for Chilliwack area and East on these days. Samples may also be dropped off at the lab between noon and 4 pm. Please call for a pick-up the day prior, or before noon on the holiday by leaving a voicemail. Cut-off time for pick-up is noon on holidays. Normal hours/ services resume the following day, but send-out tests may be delayed.
Sep
1
to Sep 3
Monday, September 2- Labour Day
Holiday hours are in effect.
On holidays, lab hours are noon to 4 pm, with limited pick-ups (please call the lab if you are not sure whether your clinic qualifies). Unfortunately there is no pick-up available for Chilliwack area and East on these days. Samples may also be dropped off at the lab between noon and 4 pm. Please call for a pick-up the day prior, or before noon on the holiday by leaving a voicemail. Cut-off time for pick-up is noon on holidays. Normal hours/ services resume the following day, but send-out tests may be delayed.
Aug
4
to Aug 6
Monday, August 5- BC Day
Holiday hours are in effect.
On holidays, lab hours are noon to 4 pm, with limited pick-ups (please call the lab if you are not sure whether your clinic qualifies). Unfortunately there is no pick-up available for Chilliwack area and East on these days. Samples may also be dropped off at the lab between noon and 4 pm. Please call for a pick-up the day prior, or before noon on the holiday by leaving a voicemail. Cut-off time for pick-up is noon on holidays. Normal hours/ services resume the following day, but send-out tests may be delayed.
Jun
30
to Jul 2
Monday, July 1- Canada Day
Holiday hours are in effect.
On holidays, lab hours are noon to 4 pm, with limited pick-ups (please call the lab if you are not sure whether your clinic qualifies). Unfortunately there is no pick-up available for Chilliwack area and East on these days. Samples may also be dropped off at the lab between noon and 4 pm. Please call for a pick-up the day prior, or before noon on the holiday by leaving a voicemail. Cut-off time for pick-up is noon on holidays. Normal hours/ services resume the following day, but send-out tests may be delayed.
May
19
to May 21
Monday, May 20- Victoria Day
Holiday hours are in effect.
On holidays, lab hours are noon to 4 pm, with limited pick-ups (please call the lab if you are not sure whether your clinic qualifies). Unfortunately there is no pick-up available for Chilliwack area and East on these days. Samples may also be dropped off at the lab between noon and 4 pm. Please call for a pick-up the day prior, or before noon on the holiday by leaving a voicemail. Cut-off time for pick-up is noon on holidays. Normal hours/ services resume the following day, but send-out tests may be delayed.
Mar
28
to Mar 30
Friday, March 29- Good Friday
Holiday hours are in effect.
On holidays, lab hours are noon to 4 pm, with limited pick-ups (please call the lab if you are not sure whether your clinic qualifies). Unfortunately there is no pick-up available for Chilliwack area and East on these days. Samples may also be dropped off at the lab between noon and 4 pm. Please call for a pick-up the day prior, or before noon on the holiday by leaving a voicemail. Cut-off time for pick-up is noon on holidays. Normal hours/ services resume the following day, but send-out tests may be delayed.
Feb
18
to Feb 20
Monday, February 19- Family Day
Holiday hours are in effect.
On holidays, lab hours are noon to 4 pm, with limited pick-ups (please call the lab if you are not sure whether your clinic qualifies). Unfortunately there is no pick-up available for Chilliwack area and East on these days. Samples may also be dropped off at the lab between noon and 4 pm. Please call for a pick-up the day prior, or before noon on the holiday by leaving a voicemail. Cut-off time for pick-up is noon on holidays. Normal hours/ services resume the following day, but send-out tests may be delayed.
Dec
23
to Jan 2
Winter Hours
Greetings!
We at True North Veterinary Diagnostics would like to wish you all a safe and happy Holiday Season.
Please be advised of the following changes for the week of December 24th-January 1st.
December 24 (Sunday): Greater Vancouver/Valley will have normal Sunday pickup times (no pickups for Chilliwack and Agassiz on this day).
Vancouver Island via TFORCE: Samples that were picked up from your location on Saturday will be delivered (weather permitting) to True North as usual. 😊
December 25 (Monday): We are closed-Happy Holidays!!!
December 26 (Tuesday): This day will be run as a STAT with a cut off time of noon (no pickups for Chilliwack and Agassiz on this day).
Interior via Purolator and Vancouver Island via TFORCE: These companies are recognizing this day as a statutory holiday - no service is available.
December 27 (Wednesday): Greater Vancouver & Fraser Valley – normal cut-off times and pickups.
Interior via Purolator and Vancouver Island via TFORCE: These companies will be available for normal pickup and delivery schedules.
December 28, 29 and 30th (Thursday to Saturday): Greater Vancouver & Fraser Valley – normal cut-off times and pickups.
Interior via Purolator and Vancouver Island via TFORCE: These companies are back to regular schedule.
December 31 (Sunday): Greater Vancouver/Valley will have normal Sunday pickup times (no pickups for Chilliwack and Agassiz on this day).
Vancouver Island via TFORCE: Samples that were picked up from your location on Saturday will be delivered (weather permitting) to True North as usual. 😊
January 1st, 2024 : Happy New Year!!!
We are running this day as a normal STAT with local clinic cut-off times of 12 noon (no service for Chilliwack and Agassiz).
*Note: There will be no send outs on December 21, 26 or 28th.
Please contact us with any questions: 604-539-5550 or email labinfo@truenorthvet.ca
Nov
10
to Nov 12
Remembrance Day- Saturday, November 11
Holiday hours are in effect.
On holidays, lab hours are noon to 4 pm, with limited pick-ups (please call the lab if you are not sure whether your clinic qualifies). Unfortunately there is no pick-up available for Chilliwack area and East on these days. Samples may also be dropped off at the lab between noon and 4 pm. Please call for a pick-up the day prior, or before noon on the holiday by leaving a voicemail. Cut-off time for pick-up is noon on holidays. Normal hours/ services resume the following day, but send-out tests may be delayed.
Oct
8
to Oct 10
Thanksgiving- Monday, October 9
Holiday hours are in effect.
On holidays, lab hours are noon to 4 pm, with limited pick-ups (please call the lab if you are not sure whether your clinic qualifies). Unfortunately there is no pick-up available for Chilliwack area and East on these days. Samples may also be dropped off at the lab between noon and 4 pm. Please call for a pick-up the day prior, or before noon on the holiday by leaving a voicemail. Cut-off time for pick-up is noon on holidays. Normal hours/ services resume the following day, but send-out tests may be delayed.
Sep
29
to Oct 31
National Day for Truth and Reconciliation- Saturday, September 30
Holiday hours are in effect on Saturday, September 30.
Hours and services are as usual on Monday, October 2, although there will no service from TForce this day, therefore no samples will be arriving from Vancouver Island.
On holidays, lab hours are noon to 4 pm, with limited pick-ups (please call the lab if you are not sure whether your clinic qualifies). Unfortunately there is no pick-up available for Chilliwack area and East on these days. Samples may also be dropped off at the lab between noon and 4 pm. Please call for a pick-up the day prior, or before noon on the holiday by leaving a voicemail. Cut-off time for pick-up is noon on holidays. Normal hours/ services resume the following day, but send-out tests may be delayed.
Sep
3
to Sep 5
Labour Day- Monday, September 4
Holiday hours are in effect.
On holidays, lab hours are noon to 4 pm, with limited pick-ups (please call the lab if you are not sure whether your clinic qualifies). Unfortunately there is no pick-up available for Chilliwack area and East on these days. Samples may also be dropped off at the lab between noon and 4 pm. Please call for a pick-up the day prior, or before noon on the holiday by leaving a voicemail. Cut-off time for pick-up is noon on holidays. Normal hours/ services resume the following day, but send-out tests may be delayed.
Aug
6
to Aug 8
BC Day- Monday, August 7
Holiday hours are in effect.
On holidays, lab hours are noon to 4 pm, with limited pick-ups (please call the lab if you are not sure whether your clinic qualifies). Unfortunately there is no pick-up available for Chilliwack area and East on these days. Samples may also be dropped off at the lab between noon and 4 pm. Please call for a pick-up the day prior, or before noon on the holiday by leaving a voicemail. Cut-off time for pick-up is noon on holidays. Normal hours/ services resume the following day, but send-out tests may be delayed.
Jun
30
to Jul 2
Canada Day- Saturday, July 1
Holiday hours are in effect.
On holidays, lab hours are noon to 4 pm, with limited pick-ups (please call the lab if you are not sure whether your clinic qualifies). Unfortunately there is no pick-up available for Chilliwack area and East on these days. Samples may also be dropped off at the lab between noon and 4 pm. Please call for a pick-up the day prior, or before noon on the holiday by leaving a voicemail. Cut-off time for pick-up is noon on holidays. Normal hours/ services resume the following day, but send-out tests may be delayed.
May
21
to May 23
Victoria Day- Monday, May 22
Holiday hours are in effect.
On holidays, lab hours are noon to 4 pm, with limited pick-ups (please call the lab if you are not sure whether your clinic qualifies). Unfortunately there is no pick-up available for Chilliwack area and East on these days. Samples may also be dropped off at the lab between noon and 4 pm. Please call for a pick-up the day prior, or before noon on the holiday by leaving a voicemail. Cut-off time for pick-up is noon on holidays. Normal hours/ services resume the following day, but send-out tests may be delayed.
Apr
6
to Apr 8
Good Friday- Friday, April 7
Holiday hours are in effect.
On holidays, lab hours are noon to 4 pm, with limited pick-ups (please call the lab if you are not sure whether your clinic qualifies). Unfortunately there is no pick-up available for Chilliwack area and East on these days. Samples may also be dropped off at the lab between noon and 4 pm. Please call for a pick-up the day prior, or before noon on the holiday by leaving a voicemail. Cut-off time for pick-up is noon on holidays. Normal hours/ services resume the following day, but send-out tests may be delayed.
Feb
19
to Feb 21
Family Day- Monday, February 20
Holiday hours are in effect.
On holidays, lab hours are noon to 4 pm, with limited pick-ups (please call the lab if you are not sure whether your clinic qualifies). Unfortunately there is no pick-up available for Chilliwack area and East on these days. Samples may also be dropped off at the lab between noon and 4 pm. Please call for a pick-up the day prior, or before noon on the holiday by leaving a voicemail. Cut-off time for pick-up is noon on holidays. Normal hours/ services resume the following day, but send-out tests may be delayed.
Dec
24
to Jan 2
Winter Holiday Hours
Please be advised of the following changes for the week of December 24th-January 1st.
December 24(Saturday): Greater Vancouver/Valley will be eligible for 1 pickup
A cut-off time is 12 pm for Agassiz to Chilliwack area and 1 pm for all other local areas
Interior via Purolator and Vancouver Island via TFORCE: No service on this day.
December 25(Sunday): We are closed-Happy Holidays!!!
December 26(Monday): This day will be run as a STAT with a cut off time of noon (no pickups for Chilliwack and Agassiz on this day)
Interior via Purolator and Vancouver Island via TFORCE: These companies are recognizing this day as a statutory holiday - no service is available.
December 27(Tuesday): Greater Vancouver & Fraser Valley – normal cut-off times and pickups
Interior via Purolator and Vancouver Island via TFORCE: These companies are recognizing this day as a statutory holiday - no service is available.
December 28,29 and 30th (Wednesday-Friday): Greater Vancouver & Fraser Valley – normal cut-off times and pickups
Interior via Purolator and Vancouver Island via TFORCE: These companies are back to regular schedule.
December 31(Saturday): Vancouver will have 2 pickups-with a morning cut-off of 10am and afternoon cut-off time of 1pm.
Fraser Valley will be eligible for 1 pickup- A cut-off time is 12 pm for Agassiz to Chilliwack area and 1 pm for all other local areas.
Interior via Purolator and Vancouver Island via TFORCE: No service on this day.
January 1st,2021: Happy New Year!!!
We are running this day as a normal STAT with local clinic cut-off times of 12 noon (no service for Chilliwack and Agassiz)
*Note: There will be no send outs on the 22,27 or 29th.
Please contact us with any questions: 604-539-5550 or email labinfo@truenorthvet.ca